Client

Jato

Case study

The space to provide compete location independence.

JATO Dynamics Ltd is a global supplier of automotive business intelligence. Customers rely on the seamless integration of JATO’s solutions, as well as its insights, analysis, data and specifications, to drive sales, reduce errors and support business effort and investment.

When the UK entered lockdown in March 2020, JATO’s employees, like hundreds of other businesses across the country, were required to work from home. It was immediately clear that the supplier’s aging, legacy telephony system was no longer fit for purpose, as it relied heavily on the team being in the office.

Digital Space supported JATO in conducting and deploying a proof of concept, which in turn highlighted the capabilities of implementing Mitel’s phone solution, MiCloud Flex. It reduces the need for hardware requirements and can be run across any browser.

Since its implementation, MiCloud Flex has provided complete location independence for JATO, enabling any user to make and receive phone calls regardless of location from their dedicated business phone number. JATO has also benefitted from complete flexibility, productivity and high-quality calls.

Highlights

Service improvement

providing greater flexibility and reliability

Seamless integration

with Microsoft Teams

Fully managed service

Allowing Jato to focus on business delivery

Close-working relationship

A customer since 2013

“Digital Space is a partner who understands our business requirements and the technical solutions available to us. The team works in close partnership with us to ensure that JATO’s needs are always met and reflected in technology solutions.”

Ian Noble
Head of Technical Services at Jato Dynamics Ltd

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